GDPR

Help My Systems Ltd is the sole data collector a processor of your data, there are no other parties who will be given the option to use, edit or distribute your data. We do not and never will sell your data. If you have any questions regarding GDPR in regards to your data, please contact us and rest assured we will be more than happy to help explain exactly what happens to your data and your options.

Why your data is collected

Your information is collected to:

  • Make your experience better
  • Help us give more accurate information to the user
  • Aid us in contact with our customer engagement

Data collected by Help My Systems Ltd

Website Tracking

We use google analytics for tracking of web page statistics and follow all the guidelines by google for anonymity of the data which is collected.

Contact Forms

Using one of our contact forms means that you are supplying us with information that we will store and use to contact you with. The data is then stored on helpmysystems.com and may be also stored in our CRM (Customer Relationship Manager) to help us keep track of the information relating you. The data from contact forms may contain the following:

  • IP Address
  • Time of submission
  • Name
  • Email Address
  • Phone Number
  • City / Town
  • Type of Enquiry
  • Contact Media

How to request a copy of your data which we hold

Requesting a copy of the data which is held by Help My Systems Ltd is quick and easy, just contact us and we will do the rest. Once your request has been received we will supply the data within 30 days if you have been verified as the owner of such data.

How to request erasure of data from Help My Systems Ltd

An Erasure request of the data which is held by Help My Systems Ltd is quick and easy, just contact us and we will do the rest. Once your request has been received we will erase the data within 30 days if you have been verified as the owner of such data.